7jj77 Privacy Policy

7jj77 is a safe and reliable online gaming platform for players in Bangladesh. We believe that your privacy is a fundamental right. That is why we apply the highest technical and organizational measures to protect your personal information. This Privacy Policy will tell you what kind of information we collect, why we collect it, and how we use and store that information.

When you register on 7jj77 or use our services, we collect various types of information. The purpose of this collection is to provide you with a safe, personalized, and improved gaming experience. We collect only the information that is necessary to deliver our services.

1.1 Information You Provide Directly

The information you provide to us directly includes:

• Full name and date of birth (for age verification)
• Email address and account password
• National ID card or passport details (for KYC verification)
• Address and contact information
• Financial transaction details: bKash, Nagad, Rocket, or bank transfer account numbers
• Records of communication with the support team

1.2 Information Collected Automatically

The following information is collected automatically while you use our platform:

• IP address and unique device identifier (Device ID)
• Browser type, version, and operating system
• Page visit times, gaming session details, and activity logs on the platform
• Data obtained from cookies and session storage
• Statistical information about your preferred games and betting patterns

1.3 Information Received from Third Parties

In some cases, particularly for the purpose of identity verification and fraud prevention, we may receive information from trusted third-party identity verification services. This information is always handled with strict confidentiality.

Under this privacy policy, 7jj77 uses the information collected only for specific, legitimate, and transparent purposes. We never sell your information to third parties.

• To create, manage, and secure your account
• To process transactions: completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
• To verify your identity (KYC) and confirm your age — services are provided only to those aged 21 or above
• To activate applicable bonuses and promotional offers such as the 100% first-deposit bonus
• To prevent suspicious activity, money laundering, and fraud
• To provide customer support 24/7 via Bengali live chat and email
• To improve service quality, resolve technical issues, and conduct security testing
• To run responsible gaming programs and monitor at-risk behavior
• To fulfill legal obligations and meet the requirements of regulatory authorities

7jj77 is committed to the confidentiality of your personal information. We do not share your information with any outside party except in the limited circumstances described below.

3.1 Service Provider Partners

Limited information may be shared with certain trusted technology and payment service providers that are necessary for operating our platform. These partners are contractually bound to comply with our privacy standards and may use information only for the purpose of providing specific services.

3.2 Legal Obligations

We may be required to disclose information in order to comply with a court order, a lawful request from a government or regulatory authority, or applicable law.

3.3 Prevention of Money Laundering and Fraud

In cases of suspected financial activity or fraud, we may provide relevant information to the appropriate authorities. This is to protect the interests of all our users.

3.4 Business Transfers

In the event of a company merger, acquisition, or sale of assets, your information may be transferred to the new entity. However, we will notify you in advance in such cases.

Cookies are small text files stored on your device that help improve your browsing experience. 7jj77 uses cookies for the following purposes:

• Essential Cookies: Indispensable for maintaining login sessions, security verification, and core platform functionality
• Functional Cookies: To remember your preferred language, game settings, and personalized experience
• Analytics Cookies: To analyze platform usage and improve services — this data is aggregated and anonymous
• Security Cookies: To prevent fraud and unauthorized access

You can control cookies by changing your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.

7jj77 applies industry-standard technology and best practices to secure your information. Our security infrastructure is monitored continuously.

• SSL Encryption: All our data transmissions are secured with 256-bit SSL encryption, ensuring banking-grade security
• Server Security: Our servers are located in secure data centers with strict physical and digital security measures
• Access Control: Only authorized personnel have access to personal information, and only to the extent necessary
• Regular Security Audits: Third-party security experts regularly test our systems to identify vulnerabilities
• Two-Factor Authentication: Two-factor authentication is available for additional account security
• Payment Security: All transactions via bKash, Nagad, Rocket, and bank transfer are conducted through encrypted channels

Although we apply the most advanced measures to protect your information, it is never possible to guarantee 100% security on the internet. We therefore ask you to use a strong password and keep your account details confidential.

We retain your information only for as long as is necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active Account Data: All necessary information is retained for as long as your account remains active
• Financial Transaction Records: Details of all financial transactions are retained for the long term as required by law
• After Account Closure: Even after an account is closed, some information may be retained for a specified period as required by applicable law, regulations, and dispute resolution needs
• Marketing Data: Upon withdrawal of your consent, this information is removed from marketing activities immediately

You have several important rights over your personal information. 7jj77 is committed to respecting these rights.

7.1 Right to Access Information

You may request a copy of your personal information held by us at any time. Send this request by email to [email protected].

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request that it be corrected. Keeping accurate and up-to-date information is in the interest of both you and us.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, please note that some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Withdraw Consent

If you have previously given consent to receive marketing communications, you may withdraw that consent at any time. Send your withdrawal request to [email protected].

7.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, please contact our support team first. We take every complaint with the utmost seriousness.

7jj77 provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor. We follow strict age verification steps during the registration process.

If we find evidence that a minor is using our services, their account will be suspended immediately and the collected information will be deleted. If you believe a minor is using our platform, please notify us immediately at [email protected].

The 7jj77 platform displays content from various game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. These providers are independent entities and have their own privacy policies.

While playing games, some limited information may be shared with the game provider, such as game session data. This sharing of information is necessary for service delivery and is governed by strict agreements. We ensure that all game providers comply with international data protection standards.

bKash, Nagad, and Rocket have their own terms and conditions and privacy policies for payment processing. We recommend that you also read the privacy policies of these services.

7jj77 reserves the right to update this Privacy Policy as needed. Changes will be published on this page and the "Last Updated" date will be changed.

For significant changes, we will send a notification to your registered email address. Continued use of our services after any changes will be considered acceptance of the terms of the new policy.

We advise you to review this Privacy Policy regularly, especially whenever you begin using a new service on our platform.

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us. Our privacy and data protection team is always ready to assist with all your inquiries.